"Pros: Staff is truly wonderful across the board. Remembered our names, lovely to chat with. Everyone was warm, welcoming, helpful and fun to engage with throughout the week! Cons: The rooms are in need of updating, particularly given the cost. The lock on the sliding balcony door was rickety and hard to open and close. The window to the bathroom would not close and rain would come in over night getting everything wet. The middle drawer on the bureau was stuck and very hard to close. Also the housekeeping service was not attentive. We were missing a mug, they did not pay attention to things like regular vs. decaf coffee options on restocking and were not reporting the window issue while clearly the bathroom was wet due to the rain." ~Gwendolyn