Complex Europe

Accomodation

Luxury Guest House Europe offers accommodation in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some units include a seating area to relax in after a busy day. Some rooms have views of the mountains or pool. Rooms are equipped with a private bathroom. Free private parking is available. Car hire is available at this guest house and the area is popular for fishing. Guests can visit an ostrich farm, 2 km away from the property or a golf course. Velingrad is 38 km from Luxury Guest House Europe, while Borovets is 15 km from the property. Sofia Airport is 52 km away.

Please inform Complex Europe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. A damage deposit of BGN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

When booking more than 10 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is needed).
Pets are allowed. Charges may be applicable.
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 15 years old stay for free when using an existing bed. Children up to and including 11 years old stay for BGN 10 per person per night when using an available extra bed. People 12 years old and over stay for BGN 15 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Games room, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Valet parking, Spa and wellness centre, Massage, Children's playground, Table tennis, Karaoke, Darts, Hot tub/Jacuzzi, Soundproof rooms, Hiking, Chapel/shrine, BBQ facilities, Packed lunches, Car hire, Cycling, Hammam, Heating, Fax/photocopying, Horse riding, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Designated smoking area, Private beach area, Snack bar, Sun terrace, Outdoor pool (seasonal), Private check-in/check-out, Shuttle service (additional charge), Water sport facilities on site, Hot spring bath, Airport shuttle (additional charge), Shared kitchen, Lockers, Shared lounge/TV area, Kids' club, Evening entertainment, Daily housekeeping, Grocery deliveries, Parking on site, Private parking, WiFi available in all areas, Water slide, Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Baby safety gates, Kid-friendly buffet, Street parking, Accessible parking, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Heated pool, Pool bar, Pool cover, Fruits, Tennis equipment, Badminton equipment, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Picnic area, Outdoor fireplace, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Fitness classes, Fitness/spa locker rooms, Kids' pool, Swimming pool, Beach, Shuttle service, Bike tours, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available