"Pros: The staff were excellent. They were neat, clean, well presented. They were courteous and kind. They handled the snow storm like seasoned professionals. Cons: I didn't like that the bathroom door had other people's body hairs stuck to it and a thick layer of dust. Also, the area outside the bathroom had a face print of makeup on it. Like someone had their face pushed into the wall. The front door had knuckle indents and a boot mark on it like someone tried kicking in the door at some point. Also, no privacy or safety lock on inside of the door." ~Barbara