Sonesta Hotel Ibagué

Accomodation

Sonesta Hotel Ibagué is offering accommodation in Ibagué. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has a sauna, outdoor pool and terrace, and guests can dine in the restaurant. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Sonesta Hotel Ibagué all rooms are fitted with bed linen and towels. Guests can make use of the business centre or relax in the bar. The nearest airport is Perales, 9 km from the accommodation, and the property offers a paid airport shuttle service.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Foreigners and non-resident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Voluntary Hotel insurance service: This insurance will cover you during your stay if you become positive for COVID-19 up to 15 sick days of stay and full meal plan. It will also provide you with medical assistance due to an accident, on call doctor’s visit, transport to medical centers, compensation for accidental death and movement of the mortal remains. It also includes protection in case of qualified robbery in and out of the public transit. It applies within the limited designated for the insurance. Please note that swimming pool and humid areas are closed on Mondays after 15:00 due to maintenance, if monday is festive then it will be closed on tuesday. Room service is available daily until 22:00.

WiFi is available in public areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 7 years old stay for free when using an existing bed. Children from 8 years old to 17 years old stay for COP 60,000 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Terrace, Airport shuttle, Business centre, Laundry, Breakfast in the room, Free parking, Internet services, Lift, Spa and wellness centre, Massage, Tour desk, Fax/photocopying, Luggage storage, WiFi, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, Trouser press, Airport shuttle (additional charge), Daily housekeeping, Parking on site, Kid meals, Parking garage, Plunge pool, Wine/champagne, Airport pick up, Airport drop off, Sun umbrellas, Spa lounge/relaxation area, Swimming pool, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals