"Pros: I stayed at this place for a month, so I got a pretty good idea of both the good and the bad. First, the good stuff—I have to say my stay was really nice, and I think I’ll stay here again when I come back to Berlin. I love exploring the city, and this place is close to two major train stations, Ostbahnhof and Jannowitzbrücke, as well as many bus stops, which connect you to pretty much anywhere, both in Berlin and beyond. The hotel itself is modern, everything works well, the lobby is super nice and well-decorated, the staff is responsive, they have a café (I didn’t try it, but it looked really cozy) and a self-service, self-pay laundry room that works fine, and they have housekeeping service every two weeks, which is appreciated. The rooms are super cozy, nicely decorated and well-equipped: there’s plenty of storage space for your stuff, a small two-burner stovetop, a fridge, dishes, pans and pots for cooking, a combination oven that works as both a microwave and a regular oven, a dishwasher (which I didn’t use), a smart TV, a desk for working or studying comfortably (by the way, the wifi speed is decent, around 100-120 mbps for downloading), a small round table with a chair where you can have breakfast, snacks, or dinner. Plus, the bathroom is really spacious and nice. Another great thing is that you can completely block out the light at night with the blackout blinds and soundproof the room thanks to the double-glazed windows. That’s a huge plus, especially since there’s a massive construction site right across the street and the noise from the trains passing through Ostbahnhof could otherwise be an issue. Cons: Now, onto what I didn’t like or what could be improved: First, they charged me 50 euros for losing a key, which felt excessive—especially considering how tiny and lightweight the key is, making it easy to misplace. Also, the building is huge. I stayed on a high floor, and one of the two elevators that serviced my room was out of order for my entire month-long stay. This meant that waiting for the elevator could take several minutes, which was frustrating. On top of that, probably due to the high number of people constantly coming and going, there are already some signs of wear and tear, like worn-out carpets and scuffed walls, which make the place look a bit run-down. Another downside is the heating. I was there in January, with several snowy days and temperatures between -5°C and 5°C, yet even with the heating turned off, it was way too hot to sleep comfortably. I can’t imagine how it would be in spring or summer since there’s no air conditioning, and opening the windows isn’t an option due to the loud noise from the trains and the massive construction site that starts work early in the morning. But without a doubt, the worst part of my stay (something many other guests have pointed out before) was the bed, the blankets, and the pillows. The mattress (which is more like a futon) is extremely hard. The pillows are ridiculously small and flat, making them almost impossible to sleep on. And the most absurd part? Instead of a single blanket to cover the entire double bed, they placed two small blankets, one for each half of the bed—which is incredibly uncomfortable when trying to sleep. This is something that need to be improved immediately—not just because it affects sleep, which is a major part of the stay, but also because it’s a pointless cost-cutting measure considering the effort they put into everything else, like the décor and amenities. Real nonsense." ~Jo