Grecotel Lux.me White Palace​

Accomodation

Lying right on the sandy beach, Grecotel White Palace with its Luxe All-In Living package offers a unique holiday concept combining great design, 24/7 concierge service, fine dining, activities and entertainment. Each of the elegantly decorated rooms and bungalows at White Palace is light filled with views over the sea or the garden. Free in-room amenities include WiFi, stocked minibar, safe and luxury cosmetics. Guests can choose among a wide variety of dining options including a Mediterranean buffet-style restaurant, a Greek taverna, a poolside Italian restaurant and a Guest Restaurant with Lebanese Cuisine, all right on the seafront. Unlimited drinks from healthy juices to premium brands can be enjoyed at the 4 bars of the resort. Throughout the day a choice of snacks, coffee and pastries are offered to guests. Relax on the 1-km-long sand and pebble coastline or the 17 pools including a pool for the children, 4 sharing pools for specific room types and 11 private. Children can enjoy the specialised programs and the Aqua Park at Grecotel Club Marine Palace or visit Agreco, the resort’s traditional farm and mini zoo. The scenic town of Rethymno with its Venetian harbour is 8 km away, while Arkadi Monastery is at 9 km. Free WiFi is available throughout the property and free private, on-site parking is possible.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Grecotel LUX.ME White Palace​ in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. All guests benefit from the Lux All-In Living package including: - 24h Whats App concierge - Beach and Pools with 1-km long beach, kids pool, 4 sharing pools for specific room types, 11 private ones - Kids and Family with free kids dining and specialized programs - Entertainment including live acts and DJ shows - Gourmet Promenade with restaurants and pop-up kiosks on the promenade - Kids free dining in all a la carte restaurants - Restaurants and Bars (6 restaurants, one 24/7, a patisserie, premium brands, snacks and ice bars, pool and beach service) - Hippie Wellness with massage rooms and hamam - Free in-room amenities, such as minibar, WiFi, luxury amenities and safe. Guests must present the same credit card used to make the reservation and an ID or passport with a photo of the cardholder upon arrival at the hotel. Please note that if you wish to proceed with a cash payment in the resort, euros up to 500€ are accepted per reservation and or per stay.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Facilities

Parking, Restaurant, Room service, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Family rooms, Games room, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Massage, Children's playground, Table tennis, Darts, Car hire, Cycling, Tour desk, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, ATM/cash machine on site, Snack bar, Sun terrace, Concierge service, Entertainment staff, Private check-in/check-out, Shuttle service (additional charge), Special diet menus (on request), Water sport facilities on site, Airport shuttle (additional charge), Kids' club, Minimarket on site, Beachfront, Evening entertainment, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Indoor play area, Kids' outdoor play equipment, Baby safety gates, Kid meals, Kid-friendly buffet, Public transport tickets, Accessible parking, Pool with view, Salt-water pool, Pool bar, Wine/champagne, Fruits, Strollers, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Kids' pool, Swimming pool, Beach, Shuttle service, Themed dinner nights, Tour or class about local culture, Live music/performance, Aerobics, 24-hour security, Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available