"Pros: Overall, review and experience are very good. Location of this hotel is just perfect for couples who are seeking serenity to be closer to the town and closer to the night/ beach clubs.But keep on mind that when will be summer season serenity can been replaced with loud house music in one point which will come from the same clubs. Internet is ok(keep in mind we visit this hotel in the beginning of the season) Food choice it was with very good variety, but very little the F&B staff knew about the safety of the food on the buffet .(no sneeze gard) special on bread,fruts, and sweet section Mini bar in room was ok (but not restocked) every day. Love the fact that room division comes to ask about any additional towels and offers a bottle of water. Guest service relation was ok.(improving on English) I love the fact that we were upgraded to suite. Bar location was very good.(Need more training on international beverage bar Menu) Cleanliness was spot on everywhere. Pool perfect location together with all garden plants around. Cons: International staff clearly needs more training and coaching to meet the expectations of 5 star hotels. Example English needs to be improved to all junior staff and managers, too. (Customers always right)have to be a golden role in the hospitality business." ~Zaza