"Pros: Exceptional location - heart of the city centre. Spacious bedrooms. Ideal for both families or groups of people. Clean. Cons: 3rd floor-no elevator. Not all balcony doors would lock-unsafe for children-landlord is aware and this will be shorted. Minor issues with hot water-shorted out with no issues." ~Gk

"Pros: Wonderful, centrally located apartment close to everything. Very clean and comfortable w/ lots of space. Lovely views of square/park from balconies. Breakfast at Samaria Delizioso Cafe was convenient and the service at the cafe was wonderful. Building was secure and check in process was relatively easy. Host helped us arrange taxi to airport for $20 euro, which was very convenient and helpful. Cons: It was unclear when I booked the apartment that passport information would need to be communicated via text/WhatsApp prior to arrival; however, the host was very helpful, accommodating, and patient with us in getting this information to him. Following our stay, our deposit of 50 Euros was never returned (processed outside of Booking). I attempted to communicate with host through Booking (no response) and what's app (told it should be completed automatically after 10 days). Eventually, due to lack of follow through from host, I had to submit a complaint through my credit card company and through Booking nearly 3 months after our stay." ~Rory

"Pros: Fantastic stay in the heart of Heraklion! The apartment was spotless, modern, and had everything we needed. Perfect location—walking distance to restaurants, shops, and major attractions. The host was friendly and very responsive. Highly recommend!" ~Elena

"Pros: Good communication and property was very clean!" ~Evelina