"Pros: The check in instructions were clear and easy to follow. The apartment was very clean and the cleaner was excellent and left us bottles of water and coffee capsules, which was much appreciated. The owners always answered my queries promptly and sorted out any issues I had too. There is a kitchenette with an oven, hob, microwave and fridge but no saucepans/frying pans or other equipment was available. I'm sure if I asked it would have been provided but it's difficult to plan ahead when you are on holiday. The beds were comfortable and the apartment was pleasantly decorated. It's a great apartment for a couple for a short stay but not for those wanting to use both the bed in the main area and the one in the bedroom.
Cons: The apartment was clean when we arrived but I had to call on the 4th day to ask about the cleaning arrangements because I wasn't informed that I had to arrange it myself. The apartment is down an alley which has no access by car with stairs at one end. It was very difficult for the taxi from the airport to find. I was travelling with my elderly mother and we used taxis a fair bit so when we used taxis after that we had them pick us up or drop us off using an address from the road that had access without steps. Arriving in the evening, I would have appreciated some instructions about how to access the apartment due to the narrow alley.
The layout of the apartment wasn't very well thought out. The 2 plugs for the coffee maker and the kettle were above the sink and there was just enough space to make a coffee but it would have been challenging to have prepared any food if there had been any cooking equipment, The whole of the main area was taken up with a double bed and there was no table and chairs inside, so if we didn't want to sit outside we either had to sit on a small wooden stool which was very uncomfortable or on the bed which was rather unhygienic as we were using both double beds to sleep in. If we were staying for a night or two that would have been fine, but we were there for a week. It seems to me that it would have been more practical to have had a sofa bed and a table and chairs in the main area because it was very cramped with the double bed and there was nowhere to sit. The main area was a little over utilized. The bathroom was very small but we managed, although a shelf in the shower would have been useful because we had to leave all bottles on the floor. I wouldn't recommend the apartment for anyone wanting to use both beds or for those planning on more than a few days." ~Emma
"Pros: Perfect location in the center of Heraklion. The apartment has everything you could need. Internet connection is very good. Many thanks to the hosts. Recommend 😃❤️🐞" ~Christina
"Pros: Very nice accomodation for a couple, and even for a family. Not far from the city center and its cultural sites, lots of shops and a bus stop nearby. Better to check the exact location before however, because there are lots of small streets in the area.
The host is really kind and careful that everything goes well. If something is missing, he brings it quickly and with a smile!" ~Thierry