"Pros: my ground flr apartment had 2 patios. one off the living room overlooking the parking and hillside beyond the road. the other off the bedroom overlooks the valley and mountains. decor is clean and modern. hot water in the shower and kitchen. parking right outside my door. proper clothes hangers, safe, pool towels provided. housekeeper was there at the property waiting for me to arrive, even though i was delayed for an hour due to ferry / traffic conditiions. checkout was simply leaving the key in the door. quick response from housekeeper to my requests. Cons: housekeeper lacked attention to detail. property listed for self-catering but there was no cleaning sponge, tea towel or drying clothes. the hairdryer doesn't work. the replacement also doesn't work. finally the 2nd replacement worked. the apartment was cold at night (end october), despite turning the heating on full blast in both the bedroom and living room. no blankets provided. had to request for them, otherwise impossible to sleep. the swimming pool wasn't heated so its too cold for october." ~Sandy