"Pros: Comfortable beds The view over the bay and turtle island Staff was kind, especially the barman by the pool and driver of the hotel Swimming in the sea down by the hotel Car rental service Cons: We just arrived home and had a great time at the hotel. However, there are a few points we’d like to bring to your attention to improve the hotel’s overall experience. We believe that when you pay 100%, the hotel should also be 100%. We have asked the hotel for compensation because of this, but they haven't given us a reply other than that they are aware of it and there will be renovations. On the first night, there was a leak from the ceiling, leaving a large puddle of water on the floor in room 305. The housekeeper entered the room despite the "Do Not Disturb" sign being on. The showerhead in the room is rusty and seems like it has not been cleaned. Three toilets in the breakfast area are out of order, and the one that works cannot be locked. The fried eggs at breakfast are always cold. There’s no towel on the fresh bread for cutting. The coffee and juice served at breakfast are not fresh. There’s a limited variety of tea, and the tea box is messy. There’s clutter with boxes and pillows in the breakfast area. The pillows in the breakfast area are nice, but they’re never placed on the chairs. It’s also unclear if guests are allowed to take them. The swimming pool is dirty. The bridges near the pool are broken. The jacuzzi by the pool is out of order. Some of the planks near the seating area by the bar are loose, with exposed screws that could hurt someone’s bare feet. The trash bin near the loungers at the Tropics Bar was overflowing and never emptied. Some of the planks near the loungers at the Tropics Bar are loose. Upon arrival, there was no orientation or explanation about the hotel. It wasn’t until three days later that we discovered the hotel has a beach and beach bar downstairs. I also booked a massage, and despite repeatedly telling the masseuse that she was hurting me and asking her to reduce the pressure, she continued, insisting it was necessary. At times, I had to physically push her hands away." ~Tamara

"Pros: The staff was very friendly, and the location and view of the ocean was beautiful." ~Lisa

"Pros: The photos are a very accurate portrayal of the apartment which was very clean and comfortable with large terrace. The host Thanos was very quick with communication and very kind and helpful. The view is incredible and the access to the neighboring hotel facilities was quite good, sea access just a few minutes walk. Some aspects of hotel could be updated, but that is not the hosts issue as the apartment is separate from hotel. We had a wonderful time here and highly recommend. Also close to restaurants and small but good grocery. Cons: Kitchen area could be bigger if you really want to cook, but that wasn't an issue for us...perfect for lunches and breakfast!" ~Michael