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Lake Palace Trivandrum
(at a distance 4.0 km)
"Pros: 1. Our room was great- spacious, clean, nice furniture, had all amenities like fridge, kettle, hair dryer, iron etc., nice balcony with chairs and table and a great view of the garden, pool and lake.
2. Staff was courteous and service was good and fast.
3. Food was very good.
4. They prepared special khichdi for our 8- month old baby as per our requirements and did not charge for it, which was a very nice gesture.
5. They had a high chair for baby's dining and small tyres for babies to go into the pool (which had a kiddie pool too).
Cons: 1. Air conditioning was not working properly in our room. We were sweating even at the minimum possible temperature.
2. Bath tub (while seemingly high-end) was poorly maintained. Drainage was clogged and water accumulated even when we showered keeping drainage at maximum. Plus the many knobs were either rusted or broken and the accumulated water turned a filthy Yellow green making us wonder if there was fungus in the knobs. Even though we paid extra because my husband and I both love tubs, we were too disgusted to use it.
3. Only the basic TV channels were available. Even average hotels pay for better channel packages. Even though we requested several times, it was not considered.
4. Spa facilities should be considered by the management as the hotel says five-star.
5. Location- it is a little far away from the main city.
6. American express cards are not accepted at a five star. Even though the final payment went through via an Amex card, the staff called and asked to pay via UPI (or come back from our way to the airport). Still waiting for the refund of the dual payment."
White Butterfly
695302 Trivandrum, White Butterfly , 17/124 , Kazhakootam , Between Trivandrum International Airport And Techno Park ,
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Hotel's description
Accomodation
Offering a shared lounge and garden view, White Butterfly is set in Trivandrum, 21 km from Sree Padmanabhaswamy Temple and 22 km from Napier Museum. This 5-star homestay offers a shared kitchen and luggage storage space. The property offers bike hire and features a garden and sun terrace. With free WiFi, this homestay offers a satellite TV, a washing machine and a fully equipped kitchen with a toaster and fridge. Towels and bed linen are offered in the homestay. The property has an outdoor dining area. A car rental service is available at the homestay. Santhigiri Ashram is 6.5 km from White Butterfly, while Anjengo Fort is 14 km from the property. The nearest airport is Thiruvananthapuram International, 18 km from the accommodation, and the property offers a paid airport shuttle service.
This property will not accommodate hen, stag or similar parties. Managed by a private host
Facilities
Parking, Pets allowed, Garden, Terrace, Non-smoking rooms, Airport shuttle, Laundry, Family rooms, Free parking, Internet services, Express check-in/check-out, Valet parking, Car hire, Luggage storage, WiFi, Free WiFi, Sun terrace, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared kitchen, Lockers, Shared lounge/TV area, Parking on site, Board games/puzzles, Parking garage, Airport pick up, Airport drop off, Outdoor furniture, Picnic area, Shuttle service, Movie nights, Bike tours, Happy hour, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
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