The Alts Hotel

Accomodation

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well situated in the city centre. Featuring an infinity pool and spa, it also houses a business centre and fitness facilities. A tea/coffee maker, minibar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of IDR 300000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the property will send guests a credit card authorisation form after they book to guarantee the reservation. Please note, credit card used for reservation must be valid at time of arrival. If the credit card used during reservation is declined the reservation will be cancelled. It is a mandatory show to us antigen result who stays 3 days or more

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 4 years old stay for free when using an existing bed. People no matter the age stay for Rp 350,000 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Spa and wellness centre, Massage, BBQ facilities, Car hire, Heating, Fax/photocopying, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Snack bar, Sun terrace, Outdoor pool (all year), Concierge service, Nightclub/DJ, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Kid meals, Parking garage, Public transport tickets, Accessible parking, Wheelchair accessible, Infinity pool, Pool bar, Wine/champagne, Fruits, Airport pick up, Airport drop off, Coffee house on site, Sun loungers or beach chairs, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Kids' pool, Swimming pool, Shuttle service, Live music/performance, Live sport events (broadcast), 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available