"Pros: The staff were really helpful and friendly, helping us get our luggage to our room, when we arrived. The ladies' onsen bath is lovely and a wonderful way to relax at the end of a busy and tiring day. There are lots of toiletries to choose from also. The hotel shuttle bus, which had to be pre-booked, was really helpful, too. Finally, the views from the hotel are stunning. Cons: Just to be aware, the hotel has no elevators and a lot of stairs, which are tricky with heavy luggage or if you struggle walking.. The hotel is relatively expensive, very remote, up a steep and windy road with no convenience stores nearby. Also be careful as there are a number of TKP Lectore hotels in Atami! However, overall, we still really enjoyed our stay in Atami and used taxis to return to the hotel later at night." ~Roger