"Pros: Very comfortable, delicious food, and thank you for great service we received from all hotel and restaurant staff." ~Elizabeth

"Pros: The staff were amazing and very accomodating. We needed to converse using google translate most of the time but our receptionist tried his best to help. They helped with kura neko luggage services and even tried to pay for it for us! Plenty of car parking space. Free snacks and drinks. Spacious rooms. Onsen facilities were good and amazing smelling shampoo! Cons: There was only one key per room which was a little inconvenient." ~C