"Pros: Loved this place, we booked to have a little break before going to Tokyo after Osaka and it was definitely worth it. The staff are very accommodating and super friendly. Was easy getting to the hotel as they instructed us to let them know when we arrived to Miyanoshita station and they came out to pick us up and take us to the hotel. We had a young lady that served our dinner in our room and she was amazing and super lovely, took the time to explain what everything was and how to eat it, and answered all our questions and was lovely to chat with. She said she was still practicing her English but we were able to understand each other well enough that we both only used google translate a couple times. Unfortunately I’ve forgotten her name but we appreciated her hospitality so had to mention. Back to the accom, we had the corner room and the onsen on the balcony was so good. I was searching for a balcony onsen for this trip that two people could fit in within my budget because my partner has many large tattoos and and I have a tattoo on each arm, and this onsen exceeded my expectations. Was big enough I could comfortably stretch out with only my head out the water. We wanted to explore and so the hotel offered to drive us to a bus stop as the bus takes you into town. They told us to message them when we needed to be picked up but honestly the bus stop was only around the corner so we just walked back to the hotel. The hotel has a sister hotel right next door and so we were allowed to use their facilities for free, and it’s pretty cool, they had onsens and private onsens there too, had a relaxation room which we loved as they had many massage chairs in there which were free too, and they also have a little gift shop on the ground level. 10/10 recommend this hotel Cons: We loved everything about this hotel" ~Ontaviaz