"Pros: ⭐⭐⭐⭐⭐ I had an amazing stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Everyone was incredibly friendly, helpful, and attentive, which made the whole experience even more enjoyable. The hotel itself was spotless – the rooms, lobby, and common areas were all exceptionally clean and well-maintained. It’s clear that the staff takes great pride in keeping everything in top shape. I truly appreciated the warm atmosphere and attention to detail. I would highly recommend this hotel to anyone looking for a comfortable, clean, and welcoming place to stay. I’ll definitely be returning on my next trip!" ~Stuckey

"Pros: The location was in a neighborhood on a small street, right near a pedestrian mall area, so you have easy access to convenience stores, shopping and restaurants. The sauna was wonderful at the end of the day (see comment below about extra charge). They provided a telephone so you could easily call someone for help if needed. They also provided QR code info in English for operating everything. We liked that it had two bathrooms-one up and one down (just toilets and sinks- see comment below about the shower). We did not cook but it looked like you could do a basic meal here. It was interesting to stay in a traditional machiya house. We knew ahead of time that the primary bedroom had 2 full sized western beds and that the second room had 2 futons on the floor- the futons were fairly comfortable. We were a group with 2 couples- we actually gave our older husband the western beds and my friend and I did the floor futons- this worked out fine for our group as we know each other well enough and it was just for a few nights. There was a washer and drying rack which was nice to have. There is also a privacy blind,thank goodness, separating the kitchen from the wet room. Cons: To be honest, the place, though magazine beautiful, was not that comfortable. The chairs in the kitchen were the only place to hang out for 4 adults- and the chairs were really really uncomfortable . There was a tatami room upstairs (3rd bedroom) with bean bag chairs, but that was not a good fit for us either. This would be fine for a young family to hang out in. We thought the extra charge for the sauna area to be a bit high seeing that only 2 out of 4 of us used the sauna, but you had to pay for all 4 people. We never used the steam room option or soaker tub. I think they should just include everything in the price because it is all located in one big wet room where the ONLY shower in the house is located-you are already getting the room wet- so why the extra fee? . We thought the steam room would be separate like the sauna- but the steam room is actually the whole big wet room with only one lounge chair and no where else to sit." ~Jackie