"Pros: This onsen hotel is one of the most beautiful and relaxing spots anywhere. Everything is done to perfection, the exquisite dinners and breakfasts, the incredibly comfortable, spacious bedroom with a personal onsen. The mineral baths are the attraction of course and we took two a day." ~Richard

"Pros: I loved the staff. Everyone was so kind and welcoming! I am learning Japanese and everyone was more than willing to teach me what I didn't understand yet. I absolutely loved the food. If you are staying alone, then you probably won't need to order any additional side meals. You will be served plenty of food! Cons: This is beyond the location's control, but I wish there was an easier way to Arima station from Osaka. I had to walk up the hill from the bus stop." ~Illya

"Pros: Good communication before booking and organised a bus shuttle to pick us up. We travelled in a group of 5 and one member of our family has a tattoo but they helped us organise a reserved area to enjoy the hot springs and it was very easy to organise. The Ryokan is on the smaller side however it makes the establishment feel more homey and more comfortable with lots of little wooden birds in cages and doll houses around to decorate the lobby. A great view of the arima mountains and a comfortable traditional tatami room was amazing. Also had a regular hotel room which was spacious and cosy. You can also experience Japanese television or link up YouTube to the flat screen tv. The onsen and kaiseki dinner is in their sister ryokan Hanamutsubi (1 minute away) so you also get to experience the fancy hotel dinner and two different spring waters onsen. the 7 course meal uses different ingredients from all of the prefecture including Kobe beef and every meal was amazing, something new or something traditional everything was exceptional. I also had an accident in the Ryokan where I had a smaller epileptic attack however the staff were quick to inform my other family members and make sure I was okay. They also called me an ambulance just in case and wheeled me in a wheelchair back from Hanamutsubi to Kotori Ryokan. All the staff will also welcome and say good bye to you when you leave and enter and are very polite and truly make you feel special. Cons: The mini fridge turn on switch was hard to find but if there was a sign above it would be easier to find. But other than that small nick pick everything was perfect and allowed my girlfriend's family to experience real Japanese culture." ~Lim