"Pros: Big and clean room Indoor and outdoor onsen open most time of the day and all night Friendly and personal service from all staffs Transport to snow money park and train station Ground is breakfast and dinner Cons: Na" ~Yee

"Pros: Worth every cent I paid for, for the junior suite. Service impeccable from arrival to departure where owner lady saw us out. The view of the river out front and mountains backdrop is awesome. Wifi is great, and room very comfortable. We still miss our own private little onsen tub. Private dinner experience excellent, though you might want to order more food (from additional a la carte menu) if you tend to eat a lot. Sweet old owner lady went around briefly greeting all the guests. Lounge (access came with room) very neat and cool, with wine & charcuterie served 5-7p. I could go on and on, but this is by far the best traditional-style stay my entire Japan trip, next to the new Waldorf Osaka modern-style stay I had. It's everything I dreamed a ryokan experience would be & more. Definitely ticked off my bucket list item. Cons: Can't think of a single thing. This stay feels perfect, or near perfect. I guess just be aware that the shower room is a bit exposed or visible to the public, as it's next to the private tub on the balcony. If you're booking this room with someone you're not comfortable being naked next to, it could be a bit skittish, I suppose." ~Bmrbenzbentli