"Pros: The private outside hot spring room is good. The location is good because it is near the 道の駅那須高原友愛の森, the through station of the speed bus from the Tokyo. Cons: Sometimes the air conditioning make strange noise." ~Hsiaohan

"Pros: staff friendly and polite, I made the hotel reservation on the booking website, after completing the reservation I realized that the room was for smokers, I asked for a room change, they promptly moved me to a non-smoking room, The meal had a huge variety of food, the breakfast was also fantastic, I definitely want to stay there again Cons: It is not possible to open the window in the rooms, the air conditioning has internal control, so as it is winter, only hot air comes out, my husband and I are hot, even with the air conditioning turned off, the room felt stuffy, it was a little uncomfortable, but we still managed to sleep." ~Thayli