"Pros: Everything from the cleanliness of the room and the entire facility. Staff members are so courteous and well trained. The best part, next to their onsen is the dinner and breakfast buffet. They have EVERYTHING and all of them are top quality food and ingredients. The hotel is located across from the Kinugawa Roapway, so we took a quick visit the next morning. Cons: Nothing" ~Elena

"Pros: A spacious and comfortable room, excellent service, pristine facilities and just a 10 minute walk away from the local train station. For value, it feels like a five-star hotel. A perfect place for a stay in a prime location for a hot spring, with a refined feel that punches above their weight even when surrounded by more luxurious and expensive hotels. Cons: The breakfast and dinner menus could be published in advance. I didn't have an issue as I researched traditional onsen food in advance, but it could be somewhat disconcerting for those unaware. Though it was all delicious food, I can picture some, especially foreigners, being spooked by the rush of dishes they've never seen before." ~Thiago