"Pros: The food was amazing. Cons: no massage services. The staff asked too many questions about all the details re the room for the housekeeping. They should just check by themselves when they do the cleaning.Not by asking the customers every single detail." ~Bibilia

"Pros: It was a nice stay and we enjoyed the position and the onsen of the facility. Cons: The room was very cold as the windows have no isolation so we had to keep the AC heater on all the time. Wind would come through the windows as they are non isolated, typical Japanese house style ones. There was also no bedside lamp and the rooms were not cozy. Only big ceiling lights which make it not nice to read in bed or be a bit more comfortable. We were quite cold and had to sleep with 2 duvets each. The worst of all was that next to our room there was a pump (maybe a water or heat pump) that 24/7 was running going on and off and made it hard to sleep even with earplugs." ~Aimée

"Pros: The outdoor hot springs. Cons: The facilities are a little bit old." ~Tao