"Pros: Personnel was super nice. The man doing the transit to and from the Kakunodate station was the sweetest person there is. The madam working at the restaurant was very kind and friendly. Amenities are great, the onsen open all night is a huge sell point and didn’t disappoint one bit. He fact that you can ask to transit to and from the station any day even when not leaving/arriving was really convenient. Overall super stay with super people in a really nice and quiet place. Thanks for everything." ~Ferrato