"Pros: The whole experience from start to finish was perfect and seamless. Joyce was so fantastic and helpful and caring, the accommodation was beautiful and comfortable and well designed, the onsen was amazing, and the FOOD was truly exceptional." ~Cynthia
"Pros: The hotel has really gorgeous scenery and onsen facilities. We Really liked the swimming pool also. They served Fantastic meals and the wait staff were so friendly and welcoming.
Cons: The beds were very hard, but very much personal preference for something softer." ~Siera