"Pros: the onsen and the huge room we had Cons: breakfast - a bit crowded and most of the food is cold. No egg station for making hot sizzling japanese omelette." ~Karl

"Pros: I arrived earlier at the property on 5 January before check-in and staff arranged for my luggage to be moved into my room when I came back after exploring. Dinner was good and subsequently during check out i left my luggage at the counter to explore the town more before my train. When I came back and wanted to leave, staff provided me with a lift to the train station. It was raining at that time and the lift was appreciated despite the train station being quite close by. Excellent services by the staff here and I greatly appreciate it. Definite recommend. Cons: None." ~Nicholas