Hotel Grand Toya

Accomodation

A 5-minute walk from lake Toya, Hotel Grand Toya offers Japanese-style rooms with free Wi-Fi. Indoor and outdoor hot spring baths are available at the property. Each room comes with of tatami-mat (woven straw) flooring, futon bedding and views of Toya Lake. A flat-screen TV, refrigerator and safe are included. Each room has a private toilet, while bathroom is shared by guests. Hotel Grand Toya also has a vending machine, gift shop and provides private parking for free. Japanese dishes are served for guests with a meal-inclusive plan at the property. JR Toya Station is a 10-minute drive away. It takes 30 minutes by car to reach Rusutsu Ski Resort.

Please inform Hotel Grand Toya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that all children from 2 to 6 years can stay using existing beds at an extra charge. Please see Children and extra beds policy. This hotel only accepts Visa, JCB, American Express and MasterCard to guarantee a booking. Union Pay cards can still be used to pay at the property. Guests with a dinner-inclusive plan must be at the property restaurant by 19:30 to eat dinner at the property. Guests who arrive at a later time may not be served dinner, and no refund will be given. Rates differ according to the number of guests. Please make sure to book with the correct number of guests.

No special conditions apply for groups.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 1 year old stay for free when using an existing bed. Children from 2 years old to 6 years old stay for ¥1,100 per person per night when using an existing bed. Children up to and including 6 years old stay for ¥2,200 per person per night when using an available extra bed. People 7 years old and over stay for 100% of the adult rate per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, 24-hour front desk, Non-smoking rooms, Family rooms, Free parking, Internet services, Lift, Spa and wellness centre, Massage, Canoeing, Heating, Fax/photocopying, Horse riding, Luggage storage, WiFi, Free WiFi, Air conditioning, Vending machine (drinks), Hot spring bath, Parking on site, Private parking, WiFi available in all areas, Open-air bath, Public Bath, Kid meals, Badminton equipment, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Access to health care professionals, Thermometers for guests provided by property