"Pros: Amazing staff and service Rooms were spacious and very comfortable Had 2 amazing nights here and will definitely return again" ~Akash

"Pros: 2 onsen options - public indoor & private 露天風呂(outdoor rotenburo). I spent ~2h over multiple visits in the onsens (1 night stay) Water temperature (42 Celsius) was perfect, and left skin feeling great Friendly and polite staff Operates like a historic ryokan (i.e. call reminders for meals, setting up futon, etc) Quiet & good room size. Note: Yes, there's water damage/mildew, but it is an older ryokan. Decent for the price and authentic experience Cons: Location - car recommended. Bus is OK, but only walk friendly attraction is the ryugaeki falls. Access to Shiraito falls is cut off (Shinanoji trail damaged) Meals were a mix of western and Japanese (which felt weird). For example pesto sea bream." ~Judy