"Pros: Amazing staff and service Rooms were spacious and very comfortable Had 2 amazing nights here and will definitely return again" ~Akash

"Pros: Staff was very kind and patient since I do not understand Japanese too well. The food was great Cons: There is not much more to see nearby than the hotel itself and you would need a car or rely on an infrequent bus connection (with most passenger going to Kusatsu, so ensure to tell the driver you need to unboard earlier or it will take forever to get your luggage back)" ~Fabrizio