"Pros: The service of staff And the food" ~Chow

"Pros: Our second time staying at this location. Love the private onsen and the location. Cons: An elevator would be nice." ~Sheila

"Pros: spaces, room Cons: check-in process have to walk to another hotel" ~Puripatt

"Pros: Very spacious, comfort, neat and tidy. Like the private hot spring bathroom very much. Location is close to the scenic lake with very nice shops and restaurants. . People are very helpful to call a taxi for you. A very good and relaxing experience. Hopefully can stay more days. 🙏 Cons: Check-in front desk at another place with around 5 minutes' walk. It's a 3-storey building without lift but still okay to walk up." ~Kam