Rixos Borovoe

Accomodation

This hotel is set on Lake Schuchye, among the pine forest of the National Park. A spa centre and free Wi-Fi are featured at Rixos Borovoe Hotel. The spacious, air-conditioned rooms of this hotel overlook the lake. Each room includes a flat-screen TV and a private bathroom with heated floors. L’Olivo Ristorante overlooks the lake and offers Italian dishes. The Chalet is an a la carte steakhouse offering international and Turkish cuisine. Silk Way Restaurant serves Central Asia and Caucasus cuisine. Guests can work out in the gym and relax in the Turkish steam bath or the Finnish sauna with a hot tub. A personal butler service is provided. Borovoe Village and Borovoe Train Station are 15 km from Rixos Borovoe Hotel. Please note that for full board reservations lunch is provided on the arrival date and cannot be transferred to the departure date. Breakfast, lunch and dinner if included in rate are provided only in L’Olivo restaurant as open buffet at a fixed time. Please note that early check-in or late check-out are available at surcharge and upon prior arrangement. Minibar is available at surcharge. Please note that accommodation of 3 adults is available in Junior Premier room or higher room categories with surcharge. All rates include access to SPA&Wellness centre (swimming pool, hammam, Finnish sauna, fitness centre), Wi-Fi, Rixy Kid’s Club, open air parking. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Please note that deposit will be preauthorized on your card to guarantee your booking. Please note that if you provided your credit card for payment for accommodation this original card should be presented to reception employee at check in otherwise this payment cannot be acknowledged. If it is known in advance that the guest will not be able to present the original card at check in, please contact the Hotel to provide payment by other available means. Guests are required to show a photo ID including birth certificates for children and credit card upon check-in. Foreign citizens are required to show the same documents they provided at cross-border checkpoint.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of KZT 40000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. "Dear Guests, please be informed that our swimming pool will be closed from April 01 till April 06, 2024 due to technical works". Please note that early check-in or late check-out are available at surcharge and upon prior arrangement. Minibar is available at surcharge. Please note that extra bed policy and children policy of Package rooms and Special Offers rooms may vary from those of other rooms (or Best Available Rate Rooms). Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Please note that deposit will be preauthorized on your card to guarantee your booking. Please note that if you provided your credit card for payment for accommodation this original card should be presented to reception employee at check in otherwise this payment cannot be acknowledged. If it is known in advance that the guest will not be able to present the original card at check in, please contact the Hotel to provide payment by other available means. Guests are required to show a photo ID including birth certificates for children and credit card upon check-in.

When booking more than 10 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for KZT 11,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Babysitting/child services, Laundry, Dry cleaning, Skiing, Barber/beauty shop, Family rooms, Games room, Casino, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Darts, Soundproof rooms, Canoeing, Hiking, BBQ facilities, Packed lunches, Cycling, Tour desk, Hammam, Heating, Fax/photocopying, Horse riding, WiFi, Mini golf, Allergy-free room, Indoor pool, Free WiFi, Air conditioning, Designated smoking area, ATM/cash machine on site, Private beach area, Sun terrace, Indoor pool (all year), Concierge service, Entertainment staff, Private check-in/check-out, Shuttle service (additional charge), Ski equipment hire on site, Special diet menus (on request), Trouser press, Water sport facilities on site, Airport shuttle (additional charge), Kids' club, Evening entertainment, Daily housekeeping, Parking on site, Private parking, Open-air bath, Public Bath, Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Kid meals, Kid-friendly buffet, Street parking, Electric vehicle charging station, Heated pool, Pool bar, Wine/champagne, Fruits, Airport pick up, Airport drop off, Strollers, Tennis equipment, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Fence around pool, Picnic area, Outdoor fireplace, Beauty Services, Facial treatments, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms, Kids' pool, Swimming pool, Beach, Shuttle service, Walking tours, Bike tours, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Aerobics, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available