"Pros: Good location and nice big rooms. The bed was comfortable. Cons: Lots of odd noises at night. While the bed was comfortable it had an odd storage headboard that you couldn’t lean against and only 1 pillow each. There was a sofa in the room but it was very hard. The hotel lacked any soft/outside furniture where you could relax and enjoy the view. The 2 days we were there we didn’t see anyone using the restaurant." ~Sophie

"Pros: The hotel is well positioned and generally good value for money if you get a room with a balcony on the top floor. Breakfasts were good but we were not offered the Lao food option for breakfast (soup/porridge) that other tourists were served. The restaurant attached to the hotel and overlooking the Mekong is excellent both in terms of position (wonderful sunset views over Thailand) and the food being served. Despite this (and what is written under 'what didn't you like' the Bouton d'or is worth staying at and we would return. Cons: We arrived in Thakek late and after a long bus journey from Vientiane; there was no one on reception and it took about 10 minutes to find someone to check us in. We also found that the room we had booked and paid for (top floor with balcony/view) had been given to another guest and our first night was in a ground floor at the back of the hotel with views of the backs of other buildings. We were moved the following day and after perseverance were offered 10% off the first night but the room should not have been given away in the first place. We had three nights here before doing the loop and then returned for one further night. We knew this time that we were to be in a standard room but found there were no tea/coffee facilities despite this being listed as available. When asking the staff, they told us that standard rooms do not come with a kettle etc. which is very poor for a hotel of this standard and price; we did finally get a kettle (taken from another room) but other guests we met in standard rooms did not and were not happy about this. The staff try their best but language is a barrier and the management need to address this to reduce/avoid frustrations. Communication with the hotel prior to arrival (e.g. by messages via Bookingcom) was very slow and full answers not provided." ~Penny