"Pros: I truly loved my stay at Casa Serena so much! 😍🥰 This villa is absolutely beautiful and true to all of the photos! There is a washer and dryer in the house which aren't advertised in the booking but work perfectly fine! So just know that there is a place within the house to wash your clothes if you need to! :) The location of this villa is in a very safe, quiet neighborhood as well with lots of amazing restaurants, cafés and shopping centers nearby! There is a huge mall only a ten minute walk away called the Las Americas mall with a huge grocery story within it for all of your shopping needs! Aside from all of the excellent restaurants, shopping centers and etc. around this location, the house itself has three floors with three bedrooms and four working bathrooms. Three of the bathrooms have their own working showers and all rooms in the house have working air conditioners to help keep you cool all throughout the house. The kitchen is so absolutely beautiful with lots of cupboard space and even a pantry to store everything! :) The pool outside is shared to the surrounding houses from within the Sereia Luxury Villas but, my boyfriend and I went swimming almost every day and no one else from the surrounding villas did at the same time as us so, it was as though the pool was private! :) I love all of the bedrooms, I love all of the furniture and the vibe that this entire villa gives off. I truly just love everything about this villa and I'm so in-love with this entire place! 😍 Everything works just fine in the house and the host is a lovely, trust-worthy woman! I did feel a little sketched out at first only because there aren't that many reviews for this house and the host wants you to pay in cash vs via Booking.com. I decided to try it out regardless because the villa is just too beautiful for the low rate it's at. It was absolutely worth the money and this is going to be the only place I stay from now on whenever I visit Cancún, México! 🧡🏖️ Cons: There was truly nothing that I didn't love about this house or about my stay here at Casa Serena! 🥰" ~Mariah

"Pros: The pool Cons: Not enough outdoor furniture and what was there needs updating. People above were a bit noisy.people below thought they had the pool to themselves which caused a little issue" ~Shelly