Hacienda Real Del Caribe Hotel

Accomodation

Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful amenities. The Hotel Hacienda Real del Caribe is ideally situated within walking distance to many popular sites. The famous Quinta Avenida, filled with shops, restaurants and a vibrant nightlife can be found only seconds from the hotel's front doors. Pristine beaches and endless recreational activities are also nearby. The Real del Caribe offers guests a tranquil atmosphere, complete with many modern amenities, including a spacious courtyard swimming pool and a state-of-the-art meeting room.

Please inform Hacienda Real del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

No special conditions apply for groups.
WiFi is available in public areas and is free of charge.
No parking available.
Pets are not allowed.
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Facilities

Room service, 24-hour front desk, Garden, Terrace, Non-smoking rooms, Airport shuttle, Babysitting/child services, Family rooms, Internet services, Lift, Safety deposit box, Tour desk, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Swimming pool, Shuttle service, 24-hour security, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay