Maroma, A Belmond Hotel, Riviera Maya

Accomodation

Discover an unrivaled oasis directly on Maroma Beach in the Riviera Maya at this luxurious resort, offering a full-service spa and delicious dining, near attractions and activities, including the Yucatan Jungle. Begin the day at the Maroma, A Belmond Hotel, Riviera Maya with a free daily a la carte breakfast or with a refreshing swim in one of the 3 outdoor pools. Admire stunning views of the ocean from the resort's observation tower or take advantage of the on-site classes, including cooking lessons and tequila tastings. Explore the scenic paths and trails surrounding the Belmond Maroma Resort or browse for souvenirs and traditional Mayan crafts at the on-site boutiques. Sample traditional regional cuisine at the on-site El Restaurante or enjoy an extensive wine selection at the Belmond Maroma Wine Cellar. This hotel ranked among the top 100 Hotels & Resorts in the World. Easily arrange snorkeling excursions, deep-sea fishing and sailing with help from the Belmond Maroma's friendly concierge services. Experience swimming with dolphins, explore the Yucatan Jungle or spend the afternoon kayaking, all available nearby.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax. Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation.

When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not possible).
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People 3 years old and over stay for US$129 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Express check-in/check-out, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Massage, Windsurfing, Packed lunches, Car hire, Fax/photocopying, Diving, Horse riding, Snorkelling, Luggage storage, WiFi, Allergy-free room, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, Private beach area, Outdoor pool (all year), Concierge service, Private check-in/check-out, Special diet menus (on request), Trouser press, Water sport facilities on site, Shared lounge/TV area, Beachfront, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Kid meals, Infinity pool, Pool with view, Wine/champagne, Fruits, Airport pick up, Airport drop off, Pet basket, Pet bowls, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Swimming pool, Beach, Bike tours, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance, Aerobics, 24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available