El Santuario Resort & Spa

Accomodation

Offering luxurious suites with private pools and overlooking Valle de Bravo Lake, El Santuario is 10 minute’s drive from central Valle de Bravo. This well-equipped complex features a spa and sailing club. All suites at El Santuario Resort & Spa are decorated with warm tones and tiled floors. They all feature a flat-screen TV and a private pool. The complex features patio areas, peaceful gardens and ponds. La Vista Restaurant is set in the Santuarios’ attractive grounds and serves a selection of Mexican cuisine. The spa has steam baths and offers a variety of treatments and yoga classes with an exceptional view of Lake Valle de Bravo. The Parish of Saint Francis of Assisi is a 10-minute drive from El Santuario Resort and Spa. The lakeside resorts of La Pena and Issemym can be reached in 30 minutes, by car.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform El Santuario Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that if you add breakfast to your reservation, It will include: eggs or hotcakes, fruit, orange juicy, coffee or tea and 2 pieces of bread.

No special conditions apply for groups.
WiFi is available in public areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for MXN 1,250 per person per night when using an existing bed. People 12 years old and over stay for MXN 1,400 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Tennis court, Garden, Terrace, Non-smoking rooms, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Breakfast in the room, Ironing service, Free parking, Internet services, Safety deposit box, Valet parking, Spa and wellness centre, Massage, Chapel/shrine, Packed lunches, Tour desk, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Sun terrace, Outdoor pool (all year), Concierge service, Special diet menus (on request), Water sport facilities on site, Daily housekeeping, Grocery deliveries, Parking on site, Board games/puzzles, Parking garage, Electric vehicle charging station, Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom, Wine/champagne, Fruits, Tennis equipment, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Picnic area, Outdoor fireplace, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Yoga classes, Swimming pool, 24-hour security, Smoke alarms, CCTV in common areas, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Thermometers for guests provided by property