"Pros: The breakfast is fairly simple containing a variety of bread, cake and pastry items alongside coffee (or tea if you ask). Fresh squeezed orange juice, meat slices (beef), yogurt, egg and cheese are also provided. Aziz patiently attended to special requests and was always very polite. I often asked for him to fill a thermos of hot water during my stay and he was always polite and accommodating. Cons: The room we booked had a bath tub that did not work, which we absolutely required. We had to take a downgraded room without a patio in order to have a functioning bath tub. The room was supposed to have coffee /kettle facilities but none were available in room. This meant if you wanted coffee or tea in room you needed to go down to the restaurant to ask for it. Normally not a big issue but if you were on our original booked room there are seven levels of narrow winding stairs to navigate up and down. Be warned if you stay here you must be in decent shape to navigate the very narrow and steep stairs to all the rooms. And you may need to climb quite a few levels. The staff will handle your bags but it is hard on them also! The room also lacked disposable (or any) slippers which I consider absolutely mandatory for this type of establishment and price point. We luckily had some with us but they really should be provided in room as it is cool floors, and frankly the floors are old so they are perfectly clean. There is a A la carte menu in room but when we asked we can only order a set menu with very limited choices, for approx 40 euro per head. Upon looking at other guests plates we determined this was drastically overpriced especially compared to proper 5 star resort meals we had elsewhere in Morocco." ~Conrad

"Pros: My room on the third floor overlooking the mountains was stellar. Everybody was incredibly kind here. I seriously liked everything about this hotel which includes the fruit bowl in my room and the manager who went out of the way to make everybody feel at home. I wholeheartedly recommend this hotel. The prices were more than reasonable as well and it's only about three minutes away from the medina. Cons: I can't think of anything, seriously!" ~Peter

"Pros: Good Location, very close to Blue Gate. Spotlessly clean,.Big size Room, comfortable bed. I request a room in Higher Floor it was arranged, room has a big window with a great view. The lobby area have a great sitting arrangement surrounding a fountain. Staff members are so cordial and helpful. Easy check in and Check out. Cons: WiFi is not included with all Rooms. There's no amenities in room. (It wasn't mentioned also, so I haven't any complaints)" ~Dr.mn

"Pros: Extremely kind, helpful, nice staff." ~Abdel

"Pros: Really nice place,The Location was excellent, The staff were friendly and helpful. Cons: Nothing ." ~Ali