Quest Highbrook

Accomodation

Quest Highbrook is situated in Highbrook, a business area south of Auckland. The property is 9 minutes’ drive from both Sylvia Park and Botany Village Shopping Centre. It is 12 minutes’ drive from Rainbows End Theme Park. Auckland city centre and Auckland International Airport are 20 minutes’ drive away. All accommodation includes an iPod docking station and a flat-screen TV with over 200 movies on demand. Free WiFi for one device is included. All apartments provide a kitchen or kitchenette with a stove, dishwasher and tea/coffee making facilities. The bathroom includes a hairdryer and free toiletries. The reception desk can provide information on local attractions as well as limousine bookings. A business centre, dry cleaning service and 24-hour on-site management are all available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Quest Highbrook in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of NZD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the Check-Out Hours are following : Monday to Friday : 7AM - 8PM Weekends and Public Holidays: 9AM – 5PM Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card. Please note that there is a 3.5% charge when you pay with an American Express credit card. Guests under the age of 18 can only check in with a parent or official guardian. Please note that all rooms offer king-size beds. A limited number of rooms can have the bed split into 2 single beds for an extra charge of AUS 25. This must be arranged at least 24 hours in advance. You can request this in the Special Requests Box at the time of booking, or contact the property using the contact details found on the booking confirmation. Please note that car parking is limited and you must reserve a space in advance. Please contact the property using the contact details found on the booking confirmation. Please note that there are no public transport options to the property during weekends. Guests will need to arrive by car or taxi.

When booking more than 4 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is needed) and costs NZD 20 per day.
Pets are not allowed.
Children of any age are allowed. Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children up to and including 11 years old stay for NZD 25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Non-smoking rooms, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Breakfast in the room, Ironing service, Internet services, Lift, Express check-in/check-out, Heating, Fax/photocopying, Luggage storage, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Minimarket on site, Daily housekeeping, Grocery deliveries, Parking on site, Private parking, Parking garage, Accessible parking, Shuttle service, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered