"Pros: I made a reservation for my son. When he checked in, he was not happy with the room and the staff did everything possible and changed the room. Thank you very much for this. Since my son lost the card, they helped me resolve the issue with payment remotely. breakfasts were good. But there was one thing Cons: My son stayed there for 4 nights and we needed to extend it for another night in order to move to another place. Reservations were available on all sites. And I made a reservation. But the administrator wrote to me that today is check out and that they will not be able to leave my son for one more night. They explained this by saying that they had a direct booking and all the places in the hotel were occupied and he had to leave. This is the first time I encounter such a situation! I thought it was impossible in principle receive an eviction notice(( my son got a lot of stress because without cash, he couldn’t even move anywhere with his luggage in 3 suitcases. He sat and waited on the grass. But the administration accepted the transfer to the yаpi and gave him cash if only he would leave quickly. This situation spoiled the impression of my son being in the sacred valley and he decided to leave for another city(. please note, this place continued to be available for booking" ~Evelina