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"Pros: The location was where we needed to be, which was good for us. Cons: First, the shower didn't work. There was a bucket and a scoop with cold water in the shower to bathe. After complaining, the owner's helper came to inspect. After a bit of time in the bathroom, they pulled out a screwdriver, which we had seen sitting there before, and told us how to use that to get the shower functioning. Every time we had a shower we had to use a screwdriver to get it running. The wifi.....the owner's helper was up to our room at least 5 or 6 times for just the wifi. My wife needed wifi to work. They finally brought us a temporary wifi that, thankfully worked the night my wife needed it but only off and on after that. The TV also runs off of that so it was difficult for our grandson to watch any kid shows. Halfway through our stay, I was so frustrated that I just asked for our money back so we could leave. She came back, got the wifi going again, and said that she had started the process for getting the 3rd night free. We haven't seen anything from that yet. Not even a notice from Booking. The place was quite dirty when we arrived. The cabinet doors and bathroom door frame were worn from water damage. Shelves were hung crooked. Only sheer curtains so you wake up with the sunshine. BTW, only one of the 3 elevators was working so we waited, at times, up to 25 min for an elevator to take us down. All in all, I can live with some issues, especially as people live in a lot worse conditions, I understand. But for them to advertise a nice place and we get that, and pay for it, I was very disappointed. Plus, I understand problems, but don't cover them up, make excuses for, or avoid dealing with them. It's all about how you deal with problems, in my opinion, and they didn't deal well with their decapitated apartment. I have never left a bad review like this before. I would rather, typically, leave no review than a bad one, but this one was just a too frustrating 4 days for me not to say something." ~Justin

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R&a Staycation At Wind Residence

Name: R&a Staycation At Wind Residence
Price range: od 0
Rating: 8.5

R&a Staycation At Wind Residence - standard 0*

4120 Tagaytay (Luzon), Tagaytay - Nasugbu Highway Unit 233 Wind Residence Tower B

8.5/10

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Hotel's description

Accomodation

Situated in Tagaytay, 7.4 km from Picnic Grove, R&A Staycation at Wind Residence features accommodation with an infinity pool, free WiFi, a 24-hour front desk, and a lift. This aparthotel offers air-conditioned accommodation with a balcony. The property provides a children's playground and parking on-site. The aparthotel has a terrace, 1 bedroom, a living room and a well-equipped kitchenette with an oven and kitchenware. A flat-screen TV with streaming services is available. The accommodation is non-smoking. A minimarket is available at the aparthotel. People's Park in the Sky is 11 km from the aparthotel, while San Antonio De Padua Church is 15 km from the property. The nearest airport is Ninoy Aquino International Airport, 50 km from R&A Staycation at Wind Residence.

Managed by a private host

Facilities

Parking, 24-hour front desk, Tennis court, Terrace, Internet services, Lift, Safety deposit box, Children's playground, Table tennis, WiFi, Indoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Indoor pool (all year), Concierge service, Private check-in/check-out, Minimarket on site, Daily housekeeping, Parking on site, Public Bath, Accessible parking, Infinity pool, Heated pool, Sun loungers or beach chairs, Fitness/spa locker rooms, Swimming pool, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Property is cleaned by professional cleaning companies, Access to health care professionals

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