"Pros: It was very personal and the owner was really helpful, we felt at home. The location is perfect." ~Monique

"Pros: Very nice furnishings, way better than average - 3 sofas in living room were very comfortable. Comfortable beds. Allowed entry at 3 pm vs. 4, probably due to the stressful and difficulty experienced in gaining entry information/access codes. Coffee was provided, a nice touch. Kitchen was nicely furnished, but a drip coffee maker would be a good addition to the facility vs. the 1.5 cup french press, or the single cup espresso pot. Cons: Did not receive entry instructions via Booking.com. Started texting and emailing management 24 hours before arrival date, with no response. Upon arrival at rental started calling numbers listed on Booking to try to get entry codes, since there was no on site management. One number told me to call back the next day! Finally, someone returned my call and over numerous texts provided entry codes and internet info. First I was told the info. was on Booking, and to look there. No info on or received via Booking. An email, with entry info. was received at 7:30pm the day of arrival! A little late, since we were ready to check in at the appointed time of 4 pm. Other issues - master bedroom a/c was so noisy no one could use this bedroom. Fortunately, we only needed 2 bedrooms out of the 3, but this was disappointing, since it was the master especially. Kitchen sink faucet was scary, it felt like it was going to remove itself from the countertop every time it was used. Listing stated that there was a washer/dryer. We bought soap to use for clothes washing. There was NO washer/dryer in the apartment. If there was one elsewhere in the building, it was never discovered. There were no instructions about anything included in the unit. An email was sent, prior to arrival, requesting use of the $30/day parking spot. No response was ever received. Parking in the neighborhood is very congested. Once parked we refrained from using our car for fear of never finding another parking spot within blocks. Water pressure in both bathrooms and kitchen was very poor. I pity anyone showering, who has actual hair to rinse. Be aware that this a fourth floor walkup, no elevator. This is stated in the listing, but I'm sure some renters do not see it, or assume there is an elevator, which there is not. Nice stairwell though. One of the arcade games pictured was missing. Of no concern to us, but truth in advertising usually is a plus." ~Lelms