"Pros: We had a lovely stay at Goatfell, 2 nights. The food and drinks were wonderful, and the room was comfort plus. The property is very quiet and peaceful. It was lovely to do the walk from the property thru the tea plantations. Cons: The visit to the tea factory was a bit disappointing. The factory tour was okay but the tea tasting was one cup of tea with no explanation as to what it was. We thought a tea tasting was to taste the different types of the teas they produce, so you could choose what tea you liked most and then buy. The swimming pool was very cold, it was not heated at all and being in a colder climate, we could not enjoy relaxing with a swim." ~Deborah

"Pros: Very nice and ideal for tea lovers. Looks like a castle on the hill. Hotel is made from factory and every day they start the old giant machine to show how it was. Very nice food. You have their own tea everywhere so ideal for tasting. Recomend tea picking and visit of small factory next to the hotel. You have great view on hills and two plantations. We had also great massage. If you want you can walk on the hills around which is nice for hikes. Cons: Only down is a bit higher prices for drinks or extra service. Some details needs also few patches." ~Lukas