"Pros: The decor was lovely. The facilities were great, lovely spa area we enjoyed for an hour, pretty much had the place to ourselves! Coffee in rooms were nice. Staff were very helpful and friendly. Breakfast was amazing! We had kind of a nice view of Zurich outside our window. Fancy bed and sheets. Train stop near the front of the hotel. Nice green walks around the hotel. Interior decor of restaurants and bars in main building are beautiful, the staff are very well trained (shame about some of the customers) Food on menus very reasonable price from Zurich. Being able to check out from East Wing instead of the main building was great. Absolutely get the breakfast! Cons: The location of our room was accessed through an underground 1/4km tunnel, interesting! The size of the room is too small, as os the bathroom. Any 2 people sharing over who's over 165cm tall will struggle with the size of the room and bathroom, knocking my elbows more times there than on a roller coaster! Dried my hair in the corridor area as nowhere else to do it. Not enough shelves, hooks, or anywhere to do your makeup/hair. *Getting to the hotel from the train stop is difficult and not sign posted at all. This is a big drawback and needs changing. We were walking around literally in circles with a heavy case, trying to locate the reception!!! Please change this. You should encourage people to use public transport to access your hotel and make it easy to locate and access. It's 2025 guys in the middle of a lush green place, please think about eco-friendly ways to travel to and from FIVE!*" ~Lauren8891