Mercure Koh Chang Hideaway

Accomodation

Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - SHA Extra Plus boasts modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, minibar and tea/coffee making facilities. En suite bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - SHA Extra Plus is located on Thailand's 2nd largest tropical island. It is 44 km from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business centre. There is also a children's club and babysitting services available. The Bay Restaurant serves both international and Thai cuisines, with unrivalled views of the sea and pool. Room service is available 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of THB 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

When booking more than 7 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 4 years old to 12 years old stay for THB 600 per person per night when using an available extra bed. People 13 years old and over stay for THB 1,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Babysitting/child services, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Ironing service, Free parking, Internet services, Safety deposit box, Spa and wellness centre, Massage, Billiards, Karaoke, Hot tub/Jacuzzi, Tour desk, Fax/photocopying, Diving, Snorkelling, Luggage storage, WiFi, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, ATM/cash machine on site, Private beach area, Snack bar, Sun terrace, Outdoor pool (all year), Concierge service, Shuttle service (additional charge), Special diet menus (on request), Kids' club, Beachfront, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Open-air bath, Indoor play area, Kid meals, Parking garage, Accessible parking, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Emergency cord in bathroom, Pool with view, Pool bar, Wine/champagne, Fruits, Airport drop off, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Swimming pool, Beach, Shuttle service, Happy hour, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available