"Pros: Nice new hotel, smells nice, clean, good air conditioning, no draft on the bed (as sometimes happens). Tea is always available for guests.
The male administrator left a very pleasant impression. He helped us move to another room, because we didn't want to live with windows facing the pool.
I give it a 9 rating thanks to the male administrator.
Cons: The hotel has electronic displays where you can set a status (cleaning needed/do not disturb). One day I had the status Do not disturb, but for some reason when I was dsent a hotel employee came in without asking and laid out a winter blanket for me. Pay attention that it was +28 outside during the day! Moreover, the employee left the blanket packaging next to my bed.
I asked the girl at the reception to solve the problem and return the summer blanket. But after 3 days and until our departure nothing was changed, the receptionist didn't even ask us if everything was okay. I think this is unprofessional and drop our opinion of the hotel. The receptionist is a very important position in the hotel, the face of the hotel!
The last 2 days I had the status Cleaning needed, but no one came to clean the room. The question is, why do you need such fashionable displays with statuses if you do not use them? throw them away" ~Anton