"Pros: Beautiful location and fantastic views - once you got there. Very helpful owner, who arranged for the airport bus to stop to pick up two 'foreigners' at a location at the bottom of the steps for return to airport. A large room with sofa and chairs as well as v comfortable large bed, opening onto a terrace overlooking the plains of Mesopotamia. Well positioned above the top end of the main street through Eski Mardin, Cons: We stayed for four nights during which nobody came to make the bed, do any cleaning, empty bins etc. Eventually we put full bins outside the door and asked for them to be emptied. Various things needed mending (eg sofa seams had split, bathroom door didn't close easily). Too many steps; we hadn't visited Mardin before and had not anticipated that the 'road' to the hotel was mainly steps, then plenty more steep steps once in the hotel, definitely not suitable for people with mobility issues. Breakfasts were disappointing; fine for one or two nights but insubstantial unless you wanted lots of bread and coffee was initially charged extra, then unavailable (machine was empty)." ~Catherine