"Pros: Located in woodland Very helpful staff Has potential to be much more comforting and welcoming Cons: Insufficient lighting, Electric outages in middle of night making room pitch black had to use mobile phone torch to get to washroom, Soiled carpets, Dark and depressing room, colour theme too dark, Sheets were not ironed, Room smelled of cigarettes, No tea making facilities, Reception very dark and unwelcoming Corridors very dark" ~Ali