Paradise Grand Cruise - Lan Ha Bay

Accomodation

Set in Ha Long, a few steps from Tuan Chau Harbour, Paradise Grand Cruise - Lan Ha Bay offers air-conditioned accommodation and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. The cruise has family rooms. This cruise offers totally 39 cabins, each of which ranges from 28 sqm to 35 sqm. The air-conditioned cabins are all decorated with parquet wooden flooring and walk-in closets. Every cabin comes with a private balcony or a terrace and broad windows offering panoramic views. A Michelin-starred à la carte menu is available at the on-site restaurant. Various activities can be enjoyed on board such as watching movie, enjoying spa treatments or joining yoga classes. Throughout the 1 or 2 nights itineraries, guests will have a chance to paddle through the small islets, visit the caves or go trekking through Cat Ba National Park. The property also offers a paid airport shuttle service.

Please inform Paradise Grand Cruise - Lan Ha Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to cruise boarding denial. The following documents must be presented upon arrival, before boarding: 1. Credit card used for booking 2. Confirmation of the transaction (sent directly to your email after successful purchase) 3. Cardholder's signature on the physical credit card === Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. === Advanced registration for all guests are required. Please provide all passport information (full name, gender, date of birth, nationality, passport number) at least 48 hours before departure. You can use the Special Request box during the booking process, or contact the property directly using the contact details provided in your booking confirmation. Due to local regulations, guests who fail to provide the above-mentioned information may not be allowed to be on board. === Please note round trip bus transfer costs: USD 45 per person for round trip shared transfer Pick up points: - Private transfers offer pick-up at any hotel within Hanoi. - Shuttle bus transfers offer pick-ups at the hotels within Hanoi's Old Quarter only. - Shuttle bus transfers for guests staying in hotels not within the Old Quarter offer pick-ups at No 52 Le Dai Hanh street, Hai Ba Trung District, Hanoi. Guests are advised to arrive at the lobby of the building no later than 08:30. === Embarkation and disembarkation point: Paradise Suites Hotel, Tuan Chau Island, Halong City, Quang Ninh Province. Please note that embarkation ends strictly at 12:15. Second and last check-in/boarding time at 12:30 will be done via tender boat (with an extra charge of USD 160). No embarkation is allowed thereafter. Guests are strongly advised to arrive at the harbor before 12:15 to avoid late check-in charges. === Free parking is available at the cruise's office in Tuan Chau located at: Tuan Chau Ward, Halong, Quang Ninh. === Please also note that there will be an additional charge for baby cot (varied by age), room type and cruise itinerary requests. === Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

WiFi is available in public areas and is free of charge.
No parking available.
Pets are not allowed.
Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children from 5 years old to 11 years old stay for VND 4,700,000 per person per stay when using an available extra bed. People 12 years old and over stay for VND 7,000,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Family rooms, Breakfast in the room, Ironing service, Internet services, Safety deposit box, Currency exchange, Spa and wellness centre, Massage, Karaoke, Hot tub/Jacuzzi, Soundproof rooms, Canoeing, BBQ facilities, Car hire, Tour desk, Luggage storage, WiFi, Allergy-free room, Free WiFi, Air conditioning, Designated smoking area, Snack bar, Sun terrace, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Special diet menus (on request), Water sport facilities on site, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Evening entertainment, Daily housekeeping, Open-air bath, Kid meals, Kid-friendly buffet, Street parking, Wine/champagne, Fruits, Airport pick up, Airport drop off, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Make up services, Hair treatments, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Fitness/spa locker rooms, Shuttle service, Movie nights, Happy hour, Tour or class about local culture, Cooking class, Live music/performance, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Cashless payment available, Physical distancing rules followed, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Access to health care professionals, Thermometers for guests provided by property